Back to landing Contact / Support

Support for custody teams using Numis.

Get help with account visibility, transaction workflows, approvals, history exports, and operational questions.

Portal supportWorkflow questionsOperations help
01

How we can help

Email support@numis-trust.com for help with portal access, account and wallet visibility, transaction workflows, approvals, or history exports.

For faster assistance

Share the affected account or workflow, what you expected to happen, and any relevant transaction reference. Do not include passwords, recovery codes, or private keys.

Urgent operational issues

Use your established Numis support channel so the operations team can review the issue promptly.

Numis Trust

Privacy preferences

Choose whether Numis may use anonymous analytics. You can change this setting at any time from the footer.

Necessary browser storage

Saves this privacy preference. It is not used to track you.

Always active